Data Deletion Request

Linceas has no accounts, so there is none to close. Your data lives in two separate places and each is deleted differently.

1. What is on your phone

The properties you track and everything you record during viewings — photos, video, audio, transcripts and notes — are stored only on your device.

• To delete one property and all its content, swipe it in the My properties list and remove it.
• To delete everything at once, uninstall the app. Doing so makes the system erase its local storage.

If you have iCloud or Google backup enabled, a copy may remain there. That is deleted from your device's backup settings, not from Linceas.

2. What is on our servers

Only what is needed to produce a report reaches our servers:

• The address or coordinates of the property looked up.
• The generated report.
• Your email address, if you bought a report.

To have it deleted, write to support@lowbytes.com with the subject "Data deletion request — Linceas", giving the email address you purchased with and, if you can, the property address or the report identifier.

We will verify the request comes from the same email address attached to the order and act on it within 30 days. Once deleted, the link to that report stops working: download the PDF first if you want to keep it.

3. What we cannot delete

Proof of purchase must be kept for the periods required by tax and commercial law, even if you ask for erasure. It is kept restricted, available only to the authorities.

Purchases are processed by Apple and Google, and their own records are governed by their policies: manage those from your App Store or Google Play account, not here.

4. Other rights

At the same address you can request access, rectification, restriction, objection or portability. The detail is in the Privacy Policy.